Marleen Dekker Head of Operations/Consultant	ICM Certified This consultant is certified by itim International in Intercultural Management. This consultant is highly cultural competent with training skills based on many years of international work experience in increasing the global effectiveness of clients. > More information on intercultural management solutions
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Marleen has a master degree in International Relations with a specialization in Multinational Organisations. After her studies, Marleen built up experience in the event industry, as well as market research.

At the beginning of her itim-career she was amongst others responsible for the development of intercultural management course programmes and all the contacts from the head office with clients and local offices all over the world. Nowadays she also focuses on making international organisations more aware of the importance of culture. Apart from intercultural management, Marleen’s areas of expertise include sales, customer service, project and event management.

Since joining itim, Marleen has been a member of itim International’s key account management team, co-creating and delivering cross-cultural competence programmes for companies like Fortum, Unilever, Tieto, Cargill, Roxar and others.

Marleen speaks Dutch and English fluently, has a good knowledge of the Swedish language and speaks basic German and French. She is certified in the Intercultural Readiness Check (IRC) and is also a member of SIETAR, the Society for Intercultural Training, Education and Research.